Terms of Service
OVERVIEW
This website is operated by DEX. Throughout the site, the terms “we,” “us,” and “our” refer to DEX. DEX offers this website, including all information, tools, and services available from this site, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.
By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and contributors of content.
Please read these Terms carefully before accessing or using the website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, you may not access the website or use the Service.
Any new features or tools added to the store will also be subject to these Terms. We reserve the right to update or modify these Terms at any time by posting changes on our website. Your continued use of the site constitutes acceptance of those changes.
Our store is hosted on Shopify Inc., which provides the e-commerce platform that allows us to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction, or that you are the age of majority and have given consent for any minor dependents to use this site.
You may not use our products or services for any unlawful or unauthorized purpose, nor may you violate any laws applicable in your jurisdiction.
You must not transmit any viruses, malware, or destructive code.
Any breach of these Terms may result in immediate termination of your access to the Service.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone at any time for any reason.
You understand that content you submit (excluding payment information) may be transmitted unencrypted across networks and adapted to technical requirements. Payment information is always encrypted during transmission.
You agree not to reproduce, duplicate, sell, resell, or exploit any portion of the Service or access to the Service without our express written permission.
Headings are included for convenience only and do not affect interpretation.
SECTION 3 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
We are not responsible if information on this site is inaccurate, incomplete, or not current. Content is provided for general information only and should not be relied upon as the sole basis for decision-making.
The site may contain historical information provided for reference only. We reserve the right to modify site content at any time without obligation to update it. You are responsible for monitoring changes.
SECTION 4 – MODIFICATIONS TO SERVICE AND PRICING
Prices are subject to change without notice.
We may modify, suspend, or discontinue the Service (or any part of it) at any time without notice.
We are not liable for any modification, price change, suspension, or discontinuation of the Service.
SECTION 5 – PRODUCTS OR SERVICES
Certain products or services may be available exclusively online and may be limited in quantity. Returns and exchanges are governed by our Returns Policy.
We make reasonable efforts to display product colors accurately but cannot guarantee your device’s display will reflect true colors.
We reserve the right to limit sales by person, region, or jurisdiction, limit quantities, modify product descriptions or pricing, or discontinue products at any time. Offers are void where prohibited.
We do not guarantee that products or services will meet your expectations or that errors will be corrected.
SECTION 6 – BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse or cancel any order. We may limit quantities per person, household, or order, including orders placed under the same account, payment method, or address.
If an order is changed or cancelled, we may attempt to notify you using the contact information provided at checkout.
You agree to provide accurate, current, and complete account and purchase information and to promptly update it as needed.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools that we do not control or monitor.
These tools are provided “as is” and “as available,” without warranties or endorsements. Your use of such tools is at your own risk.
Future tools or services introduced by DEX will also be governed by these Terms.
SECTION 8 – THIRD-PARTY LINKS
Our Service may include third-party content, products, or services.
We are not responsible for examining or evaluating third-party materials and are not liable for third-party websites or transactions. Review third-party policies before engaging.
SECTION 9 – USER COMMENTS AND SUBMISSIONS
If you submit ideas, feedback, suggestions, or other materials (“Comments”), you grant DEX the unrestricted right to use, edit, publish, and distribute them without compensation or obligation.
We may remove content we deem unlawful, offensive, or in violation of these Terms.
You are solely responsible for your Comments and agree they will not violate third-party rights or contain unlawful or harmful material.
SECTION 10 – PERSONAL INFORMATION
Your submission of personal information is governed by our Privacy Policy.
SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS
Information on our site may occasionally contain errors related to product descriptions, pricing, promotions, shipping, or availability.
We reserve the right to correct errors, update information, or cancel orders at any time without notice.
SECTION 12 – PROHIBITED USES
You may not use the site or its content for unlawful purposes, to violate laws, infringe intellectual property rights, harass or discriminate, submit false information, transmit malware, collect others’ personal data, spam, scrape, interfere with security features, or engage in obscene or immoral conduct.
Violation may result in termination of access.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
The Service and all products are provided “as is” and “as available,” without warranties of any kind.
DEX does not guarantee uninterrupted, secure, or error-free service.
To the fullest extent permitted by law, DEX and its affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service or products.
Where liability limitations are restricted by law, liability is limited to the maximum extent permitted.
SECTION 14 – INDEMNIFICATION
You agree to indemnify and hold harmless DEX and its affiliates from any claim arising out of your breach of these Terms or violation of law or third-party rights.
SECTION 15 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain in full force and effect.
SECTION 16 – TERMINATION
These Terms remain effective unless terminated by you or DEX.
We may terminate access at any time without notice if you violate these Terms. Obligations incurred before termination survive termination.
SECTION 17 – ENTIRE AGREEMENT
These Terms and related policies constitute the entire agreement between you and DEX and supersede prior agreements or communications.
SECTION 18 – GOVERNING LAW
-
For customers located in Canada:
These Terms are governed by the laws of Canada and the applicable laws of the province in which the customer resides, without regard to conflict of laws principles. -
For customers located in the United States:
These Terms are governed by the laws of the State of New York, without regard to conflict of laws principles.
Nothing in these Terms limits rights available under applicable consumer protection laws.
SECTION 19 – CHANGES TO TERMS
We may update these Terms at any time. Continued use of the website constitutes acceptance of any changes.
SECTION 20 – CONTACT INFORMATION
If you have any questions about these Terms, please contact us by sending a message through our chatbox.
SMS MARKETING TERMS (CANADA & USA)
By opting in, you consent to receive recurring SMS messages from DEX, including order updates, promotional messages, and transactional communications. Message frequency may vary. Consent is not a condition of purchase.
You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email or SMS message.
Message and data rates may apply depending on your carrier.
For help, please contact us through our chatbox.
DEX is not responsible for delayed, failed, or misdirected messages to the extent permitted by law.
DISPUTE RESOLUTION & CLASS ACTION WAIVER
Informal Resolution
Before initiating formal proceedings, please contact through CHATBOT so we may attempt to resolve the matter informally.
Arbitration
Where permitted by law, disputes may be resolved through binding individual arbitration administered by a recognized arbitration provider, seated in an appropriate jurisdiction based on the customer’s location.
Class Action Waiver
To the fullest extent permitted by law, claims must be brought solely in an individual capacity, and not as part of any class, collective, or representative action. Any determination regarding enforceability of this waiver will be made by a court of competent jurisdiction.